Hey, I’m Grace.

I’m a Senior Experience Designer. I specialize in bringing order to chaos using systems thinking, research, and pattern definition. I love documentation, and I’ve never met a messy, convoluted usability problem I wasn’t excited to solve!

 
 

Seamless customer service

Telecom

 
 

(Coming soon)

Wealth management concept designs & research

Financial Services

 
 
 

Research-driven portal redesign

Pharma

 

Accelerating complex logistics with service design

Pharma Research & Development